Q.1 Discuss
the concept of effectiveness and efficiency with 3 monks story.
Ans:
Ans:
Effectiveness:
Effectiveness is what you do,How you do and Why you
do.In case of 3 monks story, they wanted to take the water up the hill.
Initially one monk was climbing up the hill. Later other monk joined and they
shared the load of water together.They divided their work equally by using
scale and marking the middle point of rod. They tied the rope at this middle
point so as to ensure equal weight is being carried by each one of them.This
showed their effectiveness as they divided their work intelligently with the use
of measuring scale.
Efficiency:
Efficiency
is how fast you do and how well you do it. In case of 3 monks story, when the
third monk joins them, they use pulley and rope to fetch the water. Because of
this, their efforts got reduced drastically. With the help of technology, in
this case, a pulley and rope, their was a staggering decrease in total time
required to fetch the water.They worked together as a team and their work
became efficient.
This
is how ultimately the 3 monks excelled in their job as -
Excellence =
Effectiveness * Efficiency.
Q.2 Show and compare the 'Productivity measurement'
for TWO different work methods adopted (a) Two monks carrying water (b) Three
monks carrying the water. Explain relevant Organization and Management issues
related to this.
1.Moderate Productivity with 2 monks
:
After few days, second monk arrives.
Both of them decide to share the work of fetching the water. But each one of
them tries to reduce their share of load by changing the inclination of rod.
This leads to their fighting. The normal human tendency to avoid the work is
shown here.
To resolve the conflict, they decide
to use measuring scale to mark the exact mid-point of the rod. This shows
that technology can be used to resolve conflicts. One of them
takes the measurement and other marks so that nobody can take doubt on each
other.From this we can learn that participative management increases
trust in the team which is very vital for the team to function properly.
3.High Productivity with 3 monks :
The third monk arrives in the
temple after some days. Each one of them thinks that somebody else will get the
water and finally nobody fetches the water even though they were thirsty. At
night, a rat comes to scrounge and then knocks the candleholder, leading to a
devastating fire in the temple.
The adversity unites them. They bring
the water with redoubled vigour and finally succeeds in dousing the fire. After
this incident they start co-operating each other and work as a team. They use a
rope and pulley to fetch the water. As a result of this, they get more water
with less efforts which ultimately increases their productivity. The following
table clearly explains the increased productivity with increased manpower.
Variable
|
2 Monks
|
3 Monks
|
OUTPUT
|
1 BUCKET
|
1 BUCKET
|
HOW
|
1 pole,1
scale
|
Pulley,Rope
|
EFFORT
|
10 KJ
|
0.1 KJ
|
PRODUCTIVITY
|
1/10 =
.1
|
1/0.1
= 10
|
MODERATE
|
VERY
HIGH
|
There are several
organization and management issues that come up when 2 or more persons are
working together.
1. Sharing of Load: As seen in this story, two monks had an argument over distribution of load of a bucket. It was solved by using the scale to determine the midpoint of stick, so that load will be shared equally. The method that was used was a Participative Management.
1. Sharing of Load: As seen in this story, two monks had an argument over distribution of load of a bucket. It was solved by using the scale to determine the midpoint of stick, so that load will be shared equally. The method that was used was a Participative Management.
2. Sharing of Responsibility: When there were 3 monks, everyone thought that the other 2 should get the water and hence everyone was trying to avoid the work. But all of them worked together in case of emergency, when monastery was on fire. So, management of an organization should always look for keeping the employees on toes by providing them with challenges.
